Dear support team,
My issues are the following:
1. The TD Composer is not working as intended. If I click on the ‘delete’ button while hovering on an element on the page, a dark overlay comes on the screen and there is no action.
2. I’m finding it extremely stressful to use the composer as the changes I am making on the theme panel are not working when I ‘view’ the website even after saving it
3. I am uploading the image on the panel on the left but it simply refuses to insert on the website logo section
It has been a few hours since I purchased the theme. I’d like an immediate refund, please, as I don’t want to continue with TD Composer
Hi,
1. Does that still happen if you make a quick test and deactivate all non-theme plugins? It might be a plugin conflict.
2. That depends on what changes you are making in the theme panel, and for what elements. Maybe what you are trying to do has to be dome in the composer, not in the theme panel. Please provide an example or more, and a link to the website so I can inspect it.
3. In this case as well, the logo maybe has to be set in the composer, depending on the header type you use. A link to the website would be very helpful.
If you want us to provide assistance, we can do that, we will try to help as much as we can. If however you have decided to request a refund, you can do so here https://themeforest.net/refund_requests/new
Let me know.
Thank you!
