Hello,
td composer is not working after updating to theme version 8.1 and also updating the td composer plugin.
I then deactivated td composer and installed visual composer. That totally broke the site.
I now have td composer activated, but can’t use it.
My site is http://carolinaepicurean.com
Hi,
Please provide more details about this problem, so we can better understand why it is not working. What happens when you activate the plugin, and is there an error of some kind displayed.
Try deactivating all other plugins, then activate the tagDiv composer. This editor is tested and created specially for the theme, and it should work accordingly.
Also check the theme system status and make modifications to the parameters mentioned in this guide, if necessary
– https://forum.tagdiv.com/system-status-parameters-guide/
This will ensure the proper functionality of the theme and plugins. You could ask your hosting provider to make theme for you if needed.
Thanks
i’ve tried reading and doing everything suggested on this forum but still can’t get the tagdiv composer to work. it just keeps rotating like it’s trying to open but it will not.
I have done the system parameter guide, deactivated and reactivated all plugins, even the theme its self, but nothing is working. I’m trying to work on my home page but I cant. Please Help give more advise.
Hi,
If the theme system status a is according to the documentation, there should be no problem is using the tagDiv composer. Only maybe other plugins could interfere with it’s functionality, but you tested that as well.
Please send us an email at contact@tagdiv.com and provide admin login information so we can take a closer look and try and identify the problem. Also paste a link to this topic in your email.
Thanks
Hello Simion,
When I attempt to edit a page using the TD Composer, I get a blank screen.
I’ll try the classic deactivating all other plugins, enabling them one by one to see if there is a conflict. The thing is, everything was working just fine previously. Guess there could have been an update that broke things?
I’ll follow up with more information after looking at all the plugins. My system status seems to be in compliance with theme documentation.
Thanks,
Laura
P.S. All was working well prior to the 8.1 theme update.
Thanks, Laura
Wait! The TD Composer spontaneously started working this afternoon (US Eastern Time)!!! Maybe a Windows 10 update is responsible?
I’ll get back to you with a new support request if it stops working going forward.
Thanks,
Laura
