This error has consistently been showing up in my PHP error log. It’s actually the only error I’m getting. I’ve done everything advised in the forum (including deactivating all plugins to find an issue) but the error continues coming into the Error log.
I’ve had our LiquidWeb techs dig into this for 3 days now, and the only place this error is coming from is your TD Composer plugin. The tech also tried doing each step from reinstalling the theme from scratch and plugin check, but the issue is definitely in the plugin code.
Use of undefined constant TDC_PATH_LEGACY – assumed ‘TDC_PATH_LEGACY’ (this will throw an Error in a future version of PHP)
plugins/td-composer/td-composer.php on line 209
Below is the exact code it’s referring to.
$legacy_theme_file_path = TDC_PATH_LEGACY . '/' . $template_file;
I’ve literally done every single thing said to do (2 of us have now with LiquidWeb) which lets me know the problem is definitely on your end this time.
Thank you and please help with this.
Hello!
Please check your system status parameters to be highly increased according to our documentation from here: https://forum.tagdiv.com/system-status-parameters-guide/
If the problem is still there, please send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate and debug this issue. Also paste a link to this topic so we can easily identify you.
Thank you!
Yes, we have all the things on the list so I’m sending over to the support team. As several people have had this issue, it might be good to actually list the solution for others that will surely have this problem.
Still waiting on support team and the PHP error (the only one) keeps growing over 1 GB every day. I have to keep deleting it every 12 hours so your team can even open it, but they’ve still not looked or done anything.
Hello!
If you sent an email, then my colleagues will reply you as soon as possible.
Thank you!
I do wish that they could respond as quickly as you. I e-mailed them 5 days ago and am still waiting. My error log continues growing quickly with that one error from Line 209.
Hello!
My colleague was already replied to you.
Please continue the discussion there.
Thank you!
Were you able to fix this? I’m having the exact same problem. I am also on Cloudsites running this theme.
If I get it fixed, I’ll let you know. I really hope I don’t have to switch themes because of this.
Thank you.
I’ll let you know as I’ve had to hire a coder for the 4th time now with this theme. On here they tell you to take it to the e-mail so as not to share problems we’re having that aren’t getting fixed on here…
