Hello.
I have a website http://www.comunidadxbox.com with Newspaper theme but I have a problem when I try to add a Text With Title option with TD Composer, when I click in edit content option don´t load the editor and I can´t add any text.
Here you can see the image:
Hi,
Please check the theme system status and make modifications to the WordPress and server parameters mentioned in this guide
– https://forum.tagdiv.com/system-status-parameters-guide/
You could ask you hosting provider to make them for you if needed, as they might have a recommended method in this matter. Then check if the issue is fixed.
Thanks
Hello I did it but the website send a error message:
Internal Server Error…
Hi,
Generally these could be the possible causes for internal server errors
– http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
Changing those parameters values should not cause a server error. Please deactivate all plugins except theme plugins and clear all caching installed. Then check if the composer is working properly, or there are any more errors.
Thanks
I disable all the plugins and the error persists when I try to edit Html code with TD Composer.
Any other help?
Thank you
Hi,
Please send us an email at contact@tagdiv.com and provide admin login information. We will take a look. Also paste a link to this topic in the email.
Thanks
Ok, I sent you.
Best regards
Please let me know if this issue was resolved, I’m currently experiencing this in my local development environment.
Hi,
@dalekurt If the theme system status is set properly, something else must be causing the issue. Please try as a test to deactivate all plugins except theme plugins, then check if everything works as intended.
Also check while editing the page with the composer, in the browser console. See if there are any errors present while trying to use the editor. Let us know the results.
Thanks
