TD composer wont launch

Posted in: Newspaper
Post count: 6
alira2a
#339129
Apr 3, 2020 at 10:10 pm

hi,
this is the fist time i am using this. i finally got all system status green. but TD composer is unable to launch. i have re installed everything. every time i try to launch it i get 404 page not found error. error

  • This topic was modified 6 years by alira2a.
Post count: 6
alira2a
#339180
Apr 4, 2020 at 3:10 pm

any help please?

Post count: 35449
Calin
#339338
Apr 6, 2020 at 11:16 am

Hi,

Please note that our support hours are from Monday – Friday: 8:00 AM – 17:00 PM GMT+2,
also note that we take in order of time the topics ( time when was post the question ) and if you post/replay again in your topic the time will change and will be move to recent question, therefore the answer will be delay.

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thank you!

Post count: 6
alira2a
#339615
Apr 7, 2020 at 9:13 am

thanks for reply. it appears Tagdiv composer only works if i disable tagdiv cloud library. but if i disable cloud library it breaks the entire site.

Post count: 35449
Calin
#339705
Apr 7, 2020 at 1:46 pm

Hi,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thanks

Post count: 6
alira2a
#339707
Apr 7, 2020 at 1:49 pm

Hi, i have already sent the email with necessary details erlier this morning.
Thanks

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