Hello,
I am dealing with a very large td_011_settings auto-loaded option. After reviewing the forums, I saw the recommendation to set the number of backups in the Theme Panel to 1. I have done this and saved the setting. However, despite the backup limit being set to 1, there are still 10 backups listed in the Import/Export screen.
I have also tried changing and saving various settings in the Theme Panel, and while those changes are saved correctly, the old backups remain. Additionally, all the listed backups are from 2023, and no recent backups appear to be generated.
Could you please advise on how to manually remove these stored backups from the Theme Panel?
Thank you.
Hello!
There should be only one: https://app.screencast.com/GLGUevzdB0z4o go back, save, and check again.
Thank you!
Thanks but that is not the case. I have saved multiple times.
Hello!
We would like to investigate your issue.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– a link to this topic to identify you
Thank you!
Okay I have emailed contact@tagdiv.com. Thank you.
Hello!
If you sent an email, then we will take a look and try to help you as soon as possible.
Please be patient!
Thank you for understanding!
Just in case anyone else stumbles onto this thread. This option was not active: https://app.screencast.com/rBwRBoDz0xnLr
This has corrected the issue.
