Hello, it appears that my tdb_template folder is missing after the latest Newspaper update. When I go to update a Cloud template using TagDiv composer (whether header, post template, footer, etc.), I get an Error 404 page and the following message: Error at zones: 6(models) : 5(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z).
When I try to access the actual URL of the template (URL example here), I get an Error 404.
Please let me know how I can fix this.
Hello,
You can try to delete the tagdiv Cloud Library and reinstall it from Newspaper -> Plugins.
Please activate the tagdiv plugins and follow the steps from this topic https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/
Thank you!
Hi, I deleted the tagdiv Cloud Library and reinstalled it. Still getting the same errors in both instances.
Hi,
Please do a full backup for the website and please get in touch with us via email at contact@tagdiv.com and please provide wp-admin and cPanel access and also include this topic so we can identify you. We’ll check it as soon as possible.
Also, during the investigation, know that we will disable the other non-tagDiv plugins.
Thank you
