Hello, Thanks a lot for your wonderful Newspaper theme. I really enjoy to work with it !
However, I’m recently facing an unexpected problem as I’m trying to save some changes on pages under TagDiv Composer:
Use case :
1/ I had to change a small text in ‘description_field’ of a an ‘Image_Info_Box’ extended shortcode, everything ok, i can change the text and save the file, then view it with actual change. No problem at all with that
but :
2/ Then, I want to change the image Url. (Both in Image_url_field and Button_url_field) I can write it. ok. But I cannot save it… when I first try to reload the page (view), it was rendering the old url… and if I reload it in the Composer , it comes with the former basic homepage_url with a /# nul anchor… 🙁
This same problem occurs with a CTA_multipurpose_shortcode when I want to address the ‘Button_url_field’ on another page…
I guess something goes wrong 🙂
I tried my best to solve the problem by myself but I’m stuck.
Debug mode on:
If I’m firing the console this error message appears :
Uncaught TypeError: tdcStore._db is undefined
getObjectStore
https://mysite.org/wp-content/plugins/td-composer/assets/js/js_files_for_wp_admin.min.js?ver=23f7cf05c1213c4bc7a6753a64c58bf1:37
get
https://mysite.org/wp-content/plugins/td-composer/assets/js/js_files_for_wp_admin.min.js?ver=23f7cf05c1213c4bc7a6753a64c58bf1:38
<anonymous>
https://mysite.org/wp-admin/post.php?post_id=12723&td_action=tdc&tdbTemplateType=page&prev_url=//mysite.org/:1307
this happens in js_files_for_wp_admin.min.js:37:262
And last , as I’m saving the page in TDC, I got this warning :
tdcJobManager.addJob - Error callback - textStatus: timeout errorThrown: timeout
at the end of the shortcode bloc is written :
box_custom_url=\”https://mysite.org//jeunes-et-politique/\”]”, columns: 3, jobId: 6, postId: “12723”, replyHtml: “” }
The double slash // inside of the url seems to be part of the problem …
Can you help ?
Hi jmbenech,
This kind of problems can appear from multiple situations, maybe you already tried some of them:
Is this problem happening on the last theme version, Newspaper v11.4.1?
Do you use a child theme or changes in the theme files?
The problem is happening when you test it on a new page only with the tagDiv plugins? (the problem can be from a plugin conflict that is blocking the js)
If you tried all those and the problem is still there, then please make a full backup for your website and contact us via email at contact@tagdiv.com and provide wp-admin and cPanel access. We’ll check what can be the problem and we’ll try to solve it. Also, include the link of this topic in email.
Thank you!
solved.
Double slash error was issued by the activation of “Auto Trailing Slash” option in Plugin Organizer v10.1.6 > settings jointly with the activation of “migrate.js” option in settings > “advanced options”> in Complianz GDPR/CCPA Premium 6.1.3 Plugin.
If options off, everything goes on. (including these 2 plugins)
JMB.
Hi,
I’m glad that you manage to resolve the situation!
And thank you for sharing with us the solution!
Have a great day!
