Template loading problem after update from 10.3.6.1

Posted in: Newspaper
Post count: 6

Hi, after update from 10.3.6.1 to any newer version I get strange problem. I suppose it’s problem with loading templates in header and footer and I can’t do anything to fix it. I tried to recreate them, reinstall theme and plugins but nothing helps. Can you help?

Examples before and after update:
https://ibb.co/ctjm7sp
https://ibb.co/rfRC3Rr
https://ibb.co/QfgYN4V
https://ibb.co/kc8f24T

Thanks!

Post count: 6

web domain is: https://viteski.ba/

Post count: 21065

Hello!

Please check in Website Manager the selected templates for header and footer to be the one you want on your website.
Also, check if you have all tagdiv plugins installed which you had before update.(especially TagDiv Composer plugin).
Let me know about your results!

Thank you!

Post count: 6

Hello Bettina,
yes, header and footer templates are selected in website manager and all required plugins are installed and up to date, but still can’t get it to work properly.

Thanks,
Marko

Post count: 21065

Hello!

We need to take a look and see what happened there.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look!

Thank you!

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