Template not working

Posted in: Newsmag
Post count: 104

I get ‘ page cannot be displayed’ when I select the Pagebuilder+Tile template on the site: http://dev.ntv.ca/

Post count: 6535

Hi

Try to deactivate all plugins except Visual Composer, deactivate the child theme, clear all caches, purge cdn files if you’re using then test the site again.
Let us know how it goes and if you still can’t mange to solve this please provide a link where you’re using page-builder+title so we can inspect this closer.

Thanks!

Post count: 104

yeah, that didn’t help.

I’ve cloned that page (http://dev.ntv.ca/home/) check that url > I’ve set it to the pagebuilder+title template – that one that is causing the issues.

the main page now is set to default, so I can still work on it.

Post count: 104

it’s this error if it helps:

is currently unable to handle this request.
HTTP ERROR 500

Post count: 9544

Try checking the system status for the php timeout settings and also make sure you have 64M or more (96M or even 128M) assigne to WP in your wp-config.php file. Default 40M for WP not enough for Visual Composer on complex stuff.

Post count: 6535

Hi @ntvweb

If you still can’t manage to solve this please address us via email at contact@tagdiv.com including a link to this conversation and also give us wp-access so we can have a closer look at this and we will get back to your as soon as possible.
Thanks!

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