Text content resets when editing page

Posted in: Newspaper
Post count: 19

Hi,

Like the title says, I have one part of content that regularly resets to an older text – without even touching it.
This happens when doing changes to the page that the content is on, but sometimes also just when opening and closing the tagDiv editor without doing any changes at all.

Do you have any idea how this is caused and what could be done to stop this from happening?

Thanks in advance!
Best regards

Post count: 27744

Hello,

Have you checked for a plugin conflict? Please deactivate ALL plugins except tagDiv ones; also, if you use a child theme or cache plugin, deactivate them, clear all cache, and try again.
Also, can you tell me what elements are involved, for example, is it column text, inline text?

Thank you!

Post count: 19

Hi!

Thank you so much for the quick reply. The issue only happened with one single text with tile element.

I have disabled our caching plugin (WP Super Cache) and cleared the cache as you suggested and so far this already seems to have helped. I’ll monitor it for a while now and will let you know if it happens again and in case your other suggestions don’t help.

Thank you for the help!

Post count: 27744

Hello,

Please let me know the results.

Thank you!

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