i ve updated the theme to the latest version, wordpress to latest version, Visual Composer to latest version and text editor do not work. When you go to add new post the box “TITLE” is ok but TEXT editor doesnt work. Disabled all plugins and also did not worked. Any ideas ? Thank you!
Hi,
Please deactivate all plugins except visual composer, clear cache and reset cdn files if you use it. Then access the theme panel and hit the save button if you haven’t after you updated. If the problem is still there afterwards, please send us an email at contact@tagdiv.com and provide wp-admin so we can inspect the issue. Also include a link to this topic so we can identify you.
Thank you!
URGENT – email sent! thank you in advance!
Problem still exists. Tried fresh installation, reset everything @ database and still problem exists. When i change theme to wordpress default theme all works fine.
Hi,
We received your email and we will look into it in the following hours. We answer from (oldest to newsest). We will inspect your site and come back to you via email.
Thank you!
