Hi. I’m trying to use the “Text with title” element and the “Column text” in a sidebar created with the visual composer and even though I can insert the element, I can’t edit the content. It seems the iframe containing the text area is not working correctly. It seems like the actual text area is hidden behind the white container. The HTML view works fine but we need the visual view because our client is the one who will be adding content here and he doesn’t have any HTML (or any technical) knowledge whatsoever. We have to deliver a completely user friendly project and the HTML view is okay for someone with technical skills which is not the case. Could you guys please take a look at it?
I’m working in the latest version of Chrome. Thanks
Hello !
What version of the theme you’re running ? This issue has been fixed in the 10 update and we currently are at 10.2
Thank you !
Hi, I am also getting this error.
I’m using v10.2 and when I insert Text with Title and click Edit Content the box opens but just shows a loading circle and does nothing else. I can’t edit the text, what would you suggest?
Thanks
Hi, just to inform, I also having same problem to edit the content of the “Text with Title” element. I’m using Newspaper v10.2 as well.
Hello !
This option works perfectly on our side.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you
