Good Morning
Once again, I have to update and modify my site, at all times, the functionalities change place.
Now my whole site is updated and works correctly on the PC, but on the cell phone the menu does NOT work.
I ask for help and I ask you to do a job correctly. Because it constantly updates? Can not you do a more stable job?
If I have to update again, I will request the refund of 100% of the money from the 3 licenses acquired. His subject was good, now they are just problems, problems and more problems.
I’m tired of adjusting and having to modify.
Add a THEME CHILD please.
The plugins DO NOT WORK:
1) tagDiv Speed Booster
2) tagDiv Mobile Theme
I send the problems as an attachment.
I AM HARD TO UPDATE AND HAVE PROBLEMS. PLEASE DO A GOOD JOB AND PROVIDE ME WITH A SOLUTION AS SOON AS POSSIBLE.
menu DOES NOT WORK on CELLULAR
https://ibb.co/smpbzfR
PROBLEMS AS ALWAYS WITH THE CELLULAR VERSION
https://ibb.co/N9GH1WW
Hi,
Most of the theme files were moved into the tagdiv composer plugin as per the requirements of envato: https://help.author.envato.com/hc/en-us/articles/360000472383-WordPress-Theme-Requirements.
We wrote an article on the subject here: https://tagdiv.com/updating-the-core-of-tagdiv-themes/
Moving forward with such requirements, a child theme will only work with functions.php, and style.css as there are very few files left in the main theme as envato requires all functionality to be added through plugins.
It is mandatory to delete all what was left from the older version before installing this update. Overwriting the files would cause a lot of problems and maybe you’ve missed something while deleting the old files. Have you checked the theme plugins to be deleted too ? If you are certain that you have installed the updates correctly by deleting all of the older versions and made a clean install from scratch, please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Also take a look at our documentation about installing the theme and plugins: https://tagdiv.com/how-to-install-plugins-and-update-plugins/ ; https://tagdiv.com/how-to-install-newspaper-theme/
Thank you for your understanding!
