The homepage of our site crashes when we try to edit it

Posted in: Newspaper
Post count: 50

Hello there,

Hello there,

We cannot open our homepage with the “WP editor” or the plugin Thrive Architect which we have installed—it just keeps loading. To be more specific, here is what we see when we click on “Edit with TA”: https://share.getcloudapp.com/Jru7e9pw

Furthermore, when we try to just “Edit” the same page on WordPress, here is the message that pops up: https://share.getcloudapp.com/QwuGw1ow

Could you please let us know what’s wrong and how do we fix this?

Since it is our front page, we hope we can fix this asap.

Looking forward to your reply, thanks a lot!

Post count: 18283

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also please note that we recommed using only TagDiv Composer page builder.

Thank you !

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