Hi
I have installed the style pro prebuilt website. When selecting the mega menu the drop down is not centered and on the left side you can see the photo below and on the left side the mega menu is shifted to the right. It is a matter of 0.5 pixels but it is not centered and looks unpleasing. I attached an screenshot from your site https://demo.tagdiv.com/newspaper_style_pro/ Here is barely noticeable because the photo behind(fashion stars are …) is black but if you put a clear photo it is very noticeable.
Screenshot from your site: https://snipboard.io/TDI6ZG.jpg
Screenshot with a more clear photo: https://snipboard.io/q4F1Un.jpg
Thanks
Hello!
That you can adjust using tagDiv Composer as you can see here: https://www.screencast.com/t/dHfWnZQa Simply adjust the padding to your desired size.
Let me know if this was helpful!
Thank you!
Hi
The menu moves to the right indeed if I put any positive number like 1, 2 or 60 but if I put -1 it does not do anything.
Please advise?
Thanks
Hello!
The mega menu is centered relative to screen, so of course on little screen won’t be aligned. You can only adjust there depending on your suitable size, maybe you could try to write also some custom CSS there.
Thank you!
So what do i do?
Hello!
If you can not handle with the code, then you can contact our custom work team here: https://tagdiv.com/premium-customization-services/ and they will investigate more and apply some custom code for you.
Thank you!
Why should i pay for something which is wrong in your theme in the first place. I have just installed the demo template and the mega menu is not aligned. I have not even touch it. Why should I pay for you to fix your product??????
Hello!
Our product demo was built to show a potential design of a website. If you want you can use it or not. Now, the customizations and adjustments are depending on each user.
If there is a problem with our theme we will fix it in the next updates.
Thank you for understanding!
Again this is not a customization.Do you see that or not? Is it going to be fixed in the next updates or not?. In fact your support is the worse one I have experienced in many years. Can I get my money back or not.
Thank you for your understanding
Hello!
We are sorry for the inconvenience!
We can take a look and fix this if it is ok to you Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– A link to this topic in order to identify you
We are able to offer you a refund if you make a request here: https://themeforest.net/refund_requests/new
We are sorry for the inconvenience !
Thank you !
Hi Vlad
Sorry for the late response. No need to fix it on my site.It is just a testing site and we are testing the theme first and decide whether we use it or not. No need for a refund.
Thanks
Hi Vlad
I just upgraded to version 11 and the issue has been fixed.
Thanks for that
