Hi there,
I can’t choose any kind of menu preset.
I see only the name of the site and the description with the menu under:
http://www.nuovaincognitacostantino.online
What can I do?
I’ve another problem about the use of this account and the mails. I would like to receive your replies not to this mail: magi@gianlucamagi.it of this account but to this: fabiocostantinomacis@gmail.com Could you exchange the recipient?
Best regards
Another thing: the sidebar on articles doesn’t appear though I set every option to activate it. This problem is linked to the first here upper?
Hi there,
I solved the problem with the menu. I managed to set an header from cloud.
But the image of the logo of the cloud menu doesn’t desappear with my logo uploaded even if I toggle the selecion from the options and often the live visualization of TagDiv Composer doesn’t work and the composer crash down.
Moreover I would like to remove or reduce the black row in the screenshot and I can’t to cancel it or to reduce or to change its color.
Could you help me?
P.S. the sidebar still doesn’t work.
I solved totally the problems with the menu.
Now it still the problem with the sidebar and with this in the first message:
I’ve another problem about the use of this account and the mails. I would like to receive your replies not to this mail: magi@gianlucamagi.it of this account but to this: fabiocostantinomacis@gmail.com Could you exchange the recipient?
You can see the problem with the sidebar here: https://nuovaincognitacostantino.online/tdb_templates/author-template-32-classic-blog-pro/
Now the contents of the sidebar appear under the post loop.
In the editor of the general author page the position is correct but when I click on one author the layout collapse. The link of the general author page is the last that I send to you. This is the second link of one author: https://nuovaincognitacostantino.online/author/oldmagio/
I tried to go to:
Theme Panel>Template settings>Blog and post template> Custom sidebar + Position>Create a new sidebar.
I tried to create a new sidebar. When the upload of the sidebar from the Cloud Templates is done and saved the sidebar doesn’t appear in the list of my cloud templates.
Hello!
I am not sure I fully understand what you are looking to edit. Please provide more information about your issue and screenshots, so I can understand better and easily in order to help you.
Please try not to reply multiple times in the topic if possible, this will only delay our response. Replying multiple times will refresh the topic date and move it to the back of the line, we answer from oldest to newest.
Thank you!
Sorry for the multple replies but I solved some problems and I’d must inform you.
Anyway: https://nuovaincognitacostantino.online/tdb_templates/author-template-32-classic-blog-pro/ this is the cloud template for the author page that I modified in my cloud templates. But when I go to a specific author the sidebar doesn’t work and goes under the column with the flex boxes like this: https://nuovaincognitacostantino.online/author/oldmagio/ .
Could you help me?
Hello!
Please verify if you have WP Bakery plugin and uninstall it because there is a conflict between TagDiv Composer and WP Bakery.
Let me know the results!
Thank you!
Hello. I delete and re-install the WP Bakery but nothing change.
I see the same problem in the header cloud template: when I tried to modify the template in backend, in the front end nothing change.
Here: https://nuovaincognitacostantino.online/gioco-delleroe/ I found also some problem in the column, the last four colored rectangles are not centered. I found a problem in the Revolution Slider too: in the mobile mode doesn’t appear. It could be because of the same conflict?
How can I do?
And
Hello!
Yes. Please uninstall Wp Bakery and see the results.
Do not use both in the same time!
Thank you!
The sidebar now works. Thank you!
The mobile menu and footer still invisible and appear only the menu and footer of default. The same thing happens for every mobile page.
Hello!
If you want to use a mobile page, then you need to assign it to your homepage. For more information about this mobile version please take a look in this article: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
A full explanation you can find here: https://www.youtube.com/watch?v=SpGkOnJeNZY
Thank you!
I assigned the mobile page. The problem was the absence of the AMP plug-in.
Now still the problem with the revolution slider. In the mobile doesn’t appear it.
Could you help me?
P.S. the problem of https://nuovaincognitacostantino.online/gioco-delleroe/ about the column not alligned is not solved.
Hello!
I’m sorry, but I can’t see your revolution slider on desktop, maybe you can provide me a screenshot? Also, about the column, please provide me more information about it or it could be a screenshot too.
Thank you!
Sorry, is because of my messages in which I spoke about two different problem:
The first is about the revslider and is here: https://nuovaincognitacostantino.online/
The second is about the column and is here: https://nuovaincognitacostantino.online/gioco-delleroe/
Hello!
Please uninstall, delete and install again the TagDiv Composer plugin.
Check if the revslider is showing on your mobile version in Composer.
Related to the column issue, please edit the element “text with title” in your mobile version, in CSS tab verify if you have the setting “H. align : Center”.
Hope that helps you!
Thank you!
Hello,
I done what you suggest. Now lot of thing works better but not the revslier and the column. Now I try to recreate the page for the problem of the column. The slider now appear also in mobile page but there is also a lot of space over and under the revslider. I can see that space that increase gradually when I minimize the window of the browser.
Maybe I wrong something in the creation of dimensions of the slider?
Could you help me?
Best regards
Hi,
Please send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.
Thanks!
Hi,
Your colleague Vlad suggested to me the same thing for an another problem 4 days ago but I didn’t receive any reply and any kind of help. Now I done what you suggested in the messages before, I uninstalled and installed the theme but the footer and the header are disappeared and there is only a lot of codes. I just wrote to contact@tagdiv.com, I wrote to him also about the main problem: the constant conflicts of the theme and plug-ins that make the site impossible to use and about it I said to him about this problem of Revolution Slider.
So now I write again an e-mail to your colleague, but, please, tell him to appear.
Hello!
If you sent an email, then we will take a look and reply to you as soon as possible.
Thank you for understanding!
Thanks, I sent the mail.
