Issue with Logo Title During Page Scroll:
Problem: When scrolling the page on mobile, the logo title of the “UrbanoObserver” theme appears instead of the designated logo.
Details: Upon page loading, the correct logo is displayed. However, while scrolling, the theme’s logo title replaces the intended logo.
Issue with Section Displaying Incorrect Dimensions on Mobile:
Problem: A section is displaying only 40% of the intended dimensions of a div on mobile devices, despite being set to occupy 100% of the column.
Details: Despite setting the section to occupy the entire column width, it is only displayed as 40% on mobile devices.
I am encountering two issues related to mobile display on my WordPress site using your theme and page builder:
Logo Display During Scrolling: Initially, the correct logo is displayed when the page loads. However, during scrolling, the logo unexpectedly switches to display the default theme title “UrbanoObserver” instead of the set logo. This issue occurs only while scrolling.
Div Size in a Specific Section: On mobile devices, a particular section is displaying a div at only 40% of its intended size, despite settings configured to extend it to 100% of the column width. This discrepancy in size affects the layout and usability on mobile.
Could you please provide guidance or a fix for these issues? Thank you for your assistance.
Hello,
If you added the logo in the Theme Panel -> header, please delete it and add it with tagdiv Composer, delete the text, and make sure that you have also changed the sticky header. Please check this video -> https://www.youtube.com/watch?v=HXQQygkCCJo -> https://forum.tagdiv.com/add-logo-newspaper/
Please provide some screenshots and the link to your website.
Thank you!
I’ll share the website link with you. The section called ‘TURISMO E TERRITORIO,’ which occupies only 40% of the screen on mobile, is temporarily fixed with a media query in the CSS file of the child theme. However, there must also be a way to prevent this through the composer. I await your information and thank you for your collaboration.”
Hi,
Please let me know how it is without that code. Is the issue only for that block?
Thank you!
Yes, the problem concerns only that block, and I don’t understand why.
Now the code is deactivated, and you can see how the section looks without the media query.
Thank you
Hi,
I would like to take a look, can you please contact us via email at contact@tagdiv.com and provide the wp-admin access?
Thank you!
I’ve created an administrator account for you with the specified email address. I also ask you to check the issues with the logo display on mobile. The video I was recommended shows options that aren’t available in my page builder, which I think is a version issue. Now, I wonder if the child theme version needs to match the parent theme version, because I have the parent theme at version 12.6.5, while the child theme is at version 9. The demo video gives instructions for versions after 10. Thanks, I await information
Hello,
Yes, the child theme needs to match with the main theme version.
Also, please let me know the subject of the email.
Thank you!
I have created an admin user for you on WordPress, and an email has been automatically sent by WordPress for credential setup. The user has been added using your email address, contact@tagdiv.com. How do I update the child theme?
Hi,
Please send the wp-admin URL, username, and password. Include also, the link to the topic.
Thank you!
I have sent an email to contact@tagdiv.com with the requested information. I look forward to your instructions. Thank you!
Did you include the link to the topic?
Yes, of course, the problem is that the email I send to contact@tagdiv.com keeps coming back to me.
