Hi,
I grab my phone to see how my theme was working and there is an error. The mobile version does not display at all. I receive the following message “The mobile theme path couldn’t be set. Please check if you already have another mobile theme plugin active and disable it (ex. Jetpack Mobile Theme or similar). If you use a cache plugin clear it before checking the results”. I already cleared the cache from my server, but still I see no results
Thanks
Ok,
The mobile version is now working after figuring out I have to disable the Jetpack mobile version. I like how it works, howevere I still have a couple of questions:
1. How do I customize the featured image of the posts displayed in the homepage like in your tutorial video of the mobile theme?
2. The tab section of the mobile theme is helpful (plain helpful), but I need to add other elements such as logo and
3. Disable others such as the main menu (which it is not deactivated in the theme panel after saving settings) and the search feature
4. The footer also needs a logo, which like in the header, CANNOT be added!
5. And this is a personal remark. I know you guys sell this theme as a piece of cake to set it. Which is in part true, but it is still way toooo far to be it.
Thanks
Hi,
1)On the mobile theme, the first Featured Images comes from your featured posts. If you want to affect this section, you need to set up some posts on the Featured Category and set up your Featured Images with your desired ones.
2)Unfortunately, the theme does not have any such an option that allows you to change the layout of the mobile theme, sorry! If you do not like this layout, you can simply disable the Mobile Theme functionality.
4)The logo footer is there but you need to check the source of it because it seems not working, as you can see here -> https://www.screencast.com/t/l13NvgEww
Thank you for your message!
Hi,
Roger [on almost all] that, except for the logos. You said that the logo is (somehow) there. The thing is that I don’t know how it got there. Where do you set the logo for the header and the footer in the Mobile Theme?
If you can guide me through how to set it, I’ll be able to figure out what is happenning
Thanks
Hi,
Check that section from the Theme panel, from here -> https://www.screencast.com/t/l4VVE8GD to have the right source of your desired logo which you want to display it on mobile devices.
Thank you!
Hi,
Thanks for your reply. I now come back to square 1. In my previous comment I said that the Mobile Theme was working, but I don’t know how, but now it is not working again. It is displaying the theme as if the plugin weren’t installed and I haven’t made any changes at all. I tried deactivating the plugin and activating it again, but I get the mobile version of the desktop theme.
This is frustrating, because I don’t know what is making this happenning again. I checked the system status of the theme and it says that the Newspaper mobile version is active. And it is also frustrating because answer, as very helpful as they are, should be faster.
Hi,
Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Provide there the link of this topic so we can quickly identify you. Also, you need to provide full CPanel access.
Thank you!
