The mobile version of site keeps reverting back to desktop version & vice versa

Posted in: Newspaper
Post count: 6

I finally finished building my WP site to where I was comfortable posting it on FB. I was sure to build a mobile version for phones as well as the desktop version.

However, the mobile version on the phone frequently reverts to the desktop version, making it look very ugly because it’s three columns switched together.

In order for me to fix the issue, I need to go into TagDiv Composer and save the mobile version which then fixes the problem.

However, I just discovered that this then causes the desktop version to revert to the mobile version, making it look very basic and amateurish.

It does not do this while I am logged in which is why it took me a while to discover the issue but it does when I am logged out so I am assuming my readers who are not registered which would be most of them are not seeing the proper site.

How do I fix this?

The site is https://pinacnews.com

Post count: 27744

Hello,

Please check this topic with the same issue https://forum.tagdiv.com/topic/why-some-of-my-website-pages-show-like-mobiles-type-design-on-desktop/

Let me know the results!

Thank you!

Post count: 6

Hi Anamaria,

I had the Breeze cache plugin installed because that is what was recommended by my hosting company Cloudways. I had already tried that a few times but it did not work but I tried it again and it still did not fix the problem.

So I deleted the Breeze plugin and replaced it with Super Cache per the recommendation on the link you posted and now the problem is that the mobile page does not load on the phone at all no matter how many times I save it from Tag Div Composer which would fix the issue when I had the Breeze plugin.

So the current problem is that the mobile page I created for the website does not show up on my phone no matter how many times I save it on Tag Div Composer and no matter how many times I refresh the browser on my phone.

Post count: 6

So I went back to Breeze and now I’m back to the original issue.

It seems like the only solutions offered for this problem is either clear your cache or disable plugins, both which I’ve done but nothing has worked so I guess now I find another goddamn theme.

Post count: 27744

Hello,

I’m very sorry, but the plugin you use has not been tested with the theme, that’s why we recommend WP Super Cache because it has been tested and it recognizes mobile theme and mobile pages.
There is also a possibility that your host has a cache plugin enabled and that is why this problem occurs.

Please clear all cache on your server, website and browser and see if the problem persists.

Thank you!

Post count: 52

Hi Carlos, I use Sieteground and SG Optimizer and I have the same problem. Mobile version of random post on desktop. Ugly. I worked on it for many days, but never solved.

Post count: 6

Hi Andrea,

I was able to resolve the issue by disabling the Varnish cache through my hosting company which is Cloudways.

That cache function is only accessible through my account at Cloudways, not on the site itself.

Previously, I was getting frustrated because I was de-activating the cache plugins on the site which did not resolve the issue. It was only when I discovered the Varnish cache in my hosting account that I was able to resolve it.

Post count: 27744

Hello @andreabarbieri,

Unfortunately, please try to disable the SG Optimizer or please check if the plugin has the option for mobile to enable the cache.

Thank you!

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