Hello
The pop-up login form works only in the desktop version, in the mobile version only its background is loaded, and the login form itself is missing
Tell me what could be the reason
Thank you
https://semestra.art/
Hello!
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Let me know the results!
Thank you!
Hello
We disabled all plugins except tagDiv, deleted the cache, but this did not fix the situation.
Note: if I go to the code inspector, highlight the form in the desktop version, and then turn on the emulation of the mobile version in the browser, the form becomes visible.
Hello!
We would like to investigate the issue you have.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Thank you!
Hello
Sent a letter
Hello!
If you sent an email, then we will take a look and try to help you as soon as possible.
Please be patient!
Please include the link of this topic.
Support Hours (GMT+3)
Monday – Friday:
8:00 AM – 17:00 PM
Thank you for understanding!
Hello
Thank you very much, everything works!
Information for other users who are faced with a similar issue: completely disabling the caching plugin (Wp Optimize) solved the problem
