The site is experiencing technical difficulties.

Posted in: Newspaper
Post count: 5
amandubeyad9
#293813
May 8, 2019 at 11:37 am

Hello,

I am getting this – The site is experiencing technical difficulties.
after updating to new version 9.7

Post count: 18283
Vlad S
#293872
May 8, 2019 at 2:41 pm

Hello !

We are sorry for your inconvenience !

It is mandatory to delete all what was left from the older version before intalling this update. Overwriting the files would cause a lot of problems. If you are certain that you have installed the updates correctly by deleting all of the older versions and made a clean install from scratch please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Also take a look at our documentation about installing the theme and plugins: https://tagdiv.com/how-to-install-plugins-and-update-plugins/ ; https://tagdiv.com/how-to-install-newspaper-theme/

Thank you !

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