Posted in: Newspaper
Post count: 5
May 30, 2019 at 6:15 pm
I am unable to import any templates or access the theme cloud. The last time this happened there was an issue with your servers. Can you confirm this is being actively addressed?
Thank you
Post count: 1
May 30, 2019 at 6:30 pm
me too đ
Post count: 3
May 30, 2019 at 6:46 pm
Same
Post count: 34
May 30, 2019 at 7:20 pm
me too
Post count: 35
May 30, 2019 at 7:48 pm
Same
Post count: 35449
May 31, 2019 at 11:17 am
Hi,
Now it should work correctly, I believe there was a temporary problem with the cloud library server. Please try again, and sorry for the inconvenience.
Post count: 35
May 31, 2019 at 11:18 am
It does, thanks!
Post count: 2
Jun 18, 2019 at 8:27 pm
I’m still getting this problem: The templates API server responded with a fatal error.
Post count: 2
Jun 18, 2019 at 9:27 pm
I am also getting the same error message.
Post count: 5
Jun 18, 2019 at 9:35 pm
It would appear their template server is down again. We will just have to wait it out like last time I am afraid.
Post count: 35449
Jun 19, 2019 at 2:05 pm
Hi,
There was some work done on the servers, should be no problems anymore. Sorry for the inconvenience.
Thanks
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