The Theme is presenting problems to show logos in mobile devices

Posted in: Newspaper
Post count: 23

Hello everyone,

My website seems working normally when using pcs, but in mobile devices or smart tvs I am facing some issues as depicted in the pictures below, it is not being displayed the logos and the “>” (chevrons) of the categories.

IMG 20160131 WA0001<br />picture hosting<br /><br />

“ABOUT US” section

IMG 20160131 WA0003<br />gifs upload<br /><br />

Categoy section

Could you help me please?

  • This topic was modified 10 years by Fochesato.
  • This topic was modified 10 years by Fochesato.
Post count: 22421

Hello,
Your problems come from 2 different things. First of all the logo cannot be found in the specified path. Please make sure the image is present in the location:
http://localhost/neuronews/wp-content/uploads/2016/01/logo-white.png
You have a different logo set for mobile that cannot be found.
And your second problem originates from loading fonts from different locations. In this case you need to add a piece of code to your htaccess. (to see what i mean, please type www. in front of your website url and see that the icons will display corectly again.) Please follow this topic to see how to fix it: https://forum.tagdiv.com/topic/strange-chinese-symbols-replaced-icons-and-arrows/
Thank you!

Post count: 23

Thanks Bogdan for your reply,

I’ve solve the first problem, but the second not yet.

My .htaccess file was previously this way:

# BEGIN WordPress
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteRule ^index\.php$ – [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule>

# END WordPress

So, I add the code mentioned in the link that you suggest and the code became as below:

# BEGIN WordPress
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteRule ^index\.php$ – [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule>

<IfModule mod_headers.c>
Header add Access-Control-Allow-Origin “*”
</IfModule>

# END WordPress

This didn’t works, so I’ve tried another way:

# BEGIN WordPress
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteRule ^index\.php$ – [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule>

<IfModule mod_headers.c>
Header add Access-Control-Allow-Origin “www.neuronews.com.br”
</IfModule>

# END WordPress

But in the samsung galaxy S4 powered with chrome the problem remains.

What did I wrong?

Post count: 22421

Hello,

You can try it this way:


Header add Access-Control-Allow-Origin “*”

# BEGIN WordPress

RewriteEngine On
RewriteBase /
RewriteRule ^index\.php$ – [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]

This seemed to work for most people.
Let us know how it goes.
Thank you!

Post count: 23

Hello,
Sorry I made a mistake, Actually the solution that was initially proposed solved my problem. It seems that was some type of cache or cookie of the web browser. I’ve performed a cleanup of the web navigation, passwords and auto complete data and it is working apparently well.

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