Good morning. I bought the theme 6 months ago, I didn’t know that to get support (which I don’t know where to find it) and updates you had to pay every 6 months. If I do not renew I no longer have updates to the theme? Because those I need … while the support a lot less .. since today I have never been able to contact you nor have answers … for example:
the instagram gallery does not work anymore ie it no longer appears (from a month or so) while the linkedin social under the posts is not shareable while the other social networks do (I have left the correct link or id out of all the social networks)
Hello !
The support period means only support. You will always have access to the updates. In order to renew your support you can access it here: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
From what I know there was some changes in Instagram roles so you’ll need a token access from Instagram to can show that Instagram feeds; there will be a new implementation in our Instagram widget in the coming update that we hope will solve this problem, meanwhile you’ll need to find a plugin that can display Instagram feeds.
Also provide a link to your website in order to inspect.
Sorry for the inconvenience!
Thank you !
