Theme blocking video event tracking in MonsterInsights

Hi there,

We’ve been working with the support at MonsterInsights as we can’t get YouTube tracking to work with our site entertainment-focus.com. Support has done a ton of testing and they said:

“It appears that the theme is blocking the events of the YouTube Embed. It seems that the theme has a custom embed feature which is preventing the Video events from loading properly, causing Google Analytics to not track them.

After switching to the default WordPress theme, I was finally able to see the events! These, I couldn’t see before, even when I tried deactivating most of the plugins while keeping the News Paper theme active. https://a.supportally.com/i/4EpcaW

You may want to reach out to Theme support to get this checked out. For them to only allowing the Google Analytics video related events on their embed should be sufficient for the tracking to work.”

Is there a way to resolve this issue as it’s important for us to be able to track YouTube videos.

Thanks

Pip

Thanks Bettina!