I had customized my website as I want. But after updating the Newspaper theme from 10.3.5 to 10.3.7 the previously installed theme got reinstalled by the new one. I have lost all of my customizations and settings.
Anyway(s) to get the settings back or any solutions os that it should not repeat anytime in future?
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Hi,
If you made customizations in theme and plugins files, then yes those are overwrite by the new theme version.
If you lost only theme panel settings, then you can get theme back using the option from theme panel> import export section -> https://i.imgur.com/SQgr2gy.png -> https://forum.tagdiv.com/import-export-theme-settings/
Hope this will help!
After reinstalling the new version, I have re-added all the settings manually. This time I was able to do it.
But how to make sure that, it should not repeat anytime in future while/during/after an update?
For your kind information, In the Theme Panel, there are lots of setting and custom codes are added.
And in theme files, I have edited the functions.php and style.css files only.
Hi RAJDEEP DAS,
Normally there should not be those kind of problems, but those can appear when the theme is not update correctly, or there is some plugin, security option that is prevent the theme update to be done correctly.
To help when those problems appear, we added in the theme panel settings a theme backup for the settings made in theme panel -> https://forum.tagdiv.com/import-export-theme-settings/ and you can restore a backup from there. Also when you update the theme all theme files that were edited will be lost, but in your case if you need to edit only the functions.php and style.css files then you can use the child theme that is coming with our theme, in this way the edit files from child will not be affected by theme update.
Thank you for your understanding!
Hi RAJDEEP DAS, it’s not so hard to use a child theme, just make sue that you use the one that is coming with the theme version that you have right now, also using our guide from here you should be able to set the basic files -> https://forum.tagdiv.com/the-child-theme-support-tutorial/ fi you want more help, let me know what you want to achieve and I will try to help you!
Thank you!
