Theme fonts section don't work

Posted in: Newsmag
Post count: 9

Trying to change the fonts size of header, I discovered that the all options of the “theme fonts” section don’t work. The error from console is:

500 Internal Server Error
638ms
load-sc…ver=4.1 (riga 4)
“NetworkError: 500 Internal Server Error – http://mydomain.com/wp-admin/admin-ajax.php”

Thanks.

Post count: 9

I discovered just now that all theme options give me the same error when save!

Post count: 9

Excuse me! My site url: http://ildragoparlante.com

Post count: 9544
Post count: 9

I carefully followed the guide, and I verified that Newsmag goes in conflict with 2 plugins:

* Jetpack 3.3
* WordPress SEO by Yoast 1.7.1

When I activate one of them the theme crash with “NetworkError: 500 Internal Server Error – http://ildragoparlante.com/wp-admin/admin-ajax.php”.

Post count: 9

To activate these plugins succesfully without error, I need to deactivate not only Newsmag theme, but visual composer too.

Post count: 6600

Hi,

Sorry for the delay!
Please also make sure you empty cache as well and make sure the theme actually saves settings. The issue with saving settings usually appears because the server security module blocks the access to admin-ajax.php file which I noticed you also get . Try to verify if this happens when you save settings in other cases in theme panel and also verify the console for error while saving the settings on the Theme Panel, usually it displays a 403 or 404 error.
Contact your server administrator and explain the situation, as it’s requested many times during the a save the file it’s treated as threat so it’s banned.
Hope this helps! Please let me know how it goes!

Thanks

Post count: 9

I don’t know how to clear cache of wordpress or theme, please say me.

Yesterday I explained to hosting my problem and in the server log there’s a php memory errors (this is from this morning):

[Tue Feb 03 10:32:27 2015] [warn] [client xx.xxx.xxx.xxx] mod_fcgid: stderr: PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 7680 bytes) in /xxx/xxxxxxx/xxxxxx/ildragoparlante.com/public_html/wp-includes/class-feed.php on line 39, referer: http://ildragoparlante.com/wp-admin/

I send it now you warm about admin-ajax.php.

I don’t have any problems or errors on saving options in the theme panel when jetpack and seo plugins are disabled.

load-sc...ver=4.1 (riga 4)
POST http://ildragoparlante.com/wp-admin/admin-ajax.php

200 OK
1.11s
load-sc...ver=4.1 (riga 4)
POST http://ildragoparlante.com/wp-admin/admin-ajax.php

200 OK
586ms
load-sc...ver=4.1 (riga 4)
IntestazioniPostRispostaJSONCookie

{"wp-auth-check":true,"server_time":1422958238}

POST http://ildragoparlante.com/wp-admin/admin-ajax.php

200 OK
819ms
load-sc...ver=4.1 (riga 4)

200 OK
729ms
load-sc...ver=4.1 (riga 4)
POST http://ildragoparlante.com/wp-admin/admin-ajax.php

200 OK
558ms
load-sc...ver=4.1 (riga 4)

  • This reply was modified 11 years by SilvioTO.
Post count: 1291

Hi,

To check for errors in the console follow this – http://screencast.com/t/0eZ8bdF8j

Error 500 is a generic server error – http://pcsupport.about.com/od/findbyerrormessage/a/500servererror.htm
We need more specific information, if you have access to the error.log (you can find it via ftp or c-panel) file please send us a copy via email at contact@tagdiv.com

Thank you, Emil G.

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