Theme Installation errors

Posted in: Newspaper
Post count: 1

After succesuful installation of word press i started to install Newspaper theme.
when i tried to install the Pluggins it shows the 500 error and i cant login to backend again.
Then through the FTP i renamed pluggins directory and then i enterd the backend and tried to install the demo.
it show ”Ajax Error can not connect to server , error thrown : Internal server error ‘

pls help me to install the newspaper theme

Post count: 22421

Hello,

Unfortunately this error could come from a big number of problems. It is a general error and we cannot pin point it to a specific thing. I believe it happens due to a server configuration which is not responding, it could be due to a delay or it could also be a temporary issue so you can try this a few times and if you still get this error please contact your host provider and let him know about this, ask them to unblock our demo in order to retrieve the theme data. It could also happen due to your wp install or other plugins might also cause this. Also make sure that your permission for the upload folder are set correct. You can check this by trying to upload an image in media library. If the process succeeds then the permission are ok. If not you can use the c-panel to change permissions (set them to 777) or if you do not have access to the cpanel, please contact your hosting provider.
If you still cannot install the demo, please send an email at contact@tagdiv.com and provide wp-admin so we can take a look. Please also provide a link to this topic.

Thank you!

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