Hello since the last update my theme is broken, I first though it has something to do with the server i checked with them and it was the theme, they could not fix it told me to contact you. Please helps its been 4 days like this. wwww.tierrapermanente.com
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If you have cleared and reset any caching plugin and didn’t help, then …
Your best bet is to do a clean install of the theme. Upload the theme via FTP (don’t use the pokey Envato updater), upload the updated plugins included with theme — then login and make sure you can login.
Make sure you have full backup before doing anything.
********You should login now and CHANGE your login/password as this is not a secure location, meaning anybody with forum access could login to your system right now.******
Hi
@paty0323 please note that is a public forum and any one can see the information posted here, so I removed your login details.
Make sure you did a clean update, meaning that we recommend that you delete the old version of the theme before uploading the new one – https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ update also the plugins that come with the theme files from the /plugins folder. If you’re using child theme deactivate it during the update process, switch to default wp theme.
During the update process deactivate all plugins, and after the update is complete enable them back one by one and cheek if the site’s functionality is affected or not by one of your plugins.
Let us know how it goes.
Thanks!
Hi this is what my server is telling me, i already reinstalled from cero and erase all the cookies nothing is working “I apologize for any inconvenience this may have caused you. I was able to duplicate your issue. I have checked your website in Firebug and noticed that the URL’s are associated with http://array/ . I have tried replacing it with Search and Replace plugin, but it didn’t work. The issue is with your theme. Please contact the vendor of the theme and update the URL from http://array/ to http://www.tierrapermanente.com/ ”
I´ve already tried myselft and could not do it
Thanks for your help
If you corrupted your database, you may need to go to a backup copy of your site from before you corrupted it.
a) check your site name is correct in the WordPress admin panel
b) check your website is correct in your wp-config.php if it has been listed implicitly
c) resave permalinks in WP admin panel
Test your site using the default Twenty Fifteen theme and make sure your site WORKS before attempting to reinstall the Newsmag theme!
