Hi.
The theme is extremely slow on my site. I have a fast server, running great on all my other sites, but this one is just extremely slow.I’m pretty sure it’s the page load time that just takes forever. Sometimes images don’t load, the Favicon doesn’t load… just a very slow loading site. Looked at GTMetrix and Google says page speed is very slow.
Try deactivating plugins and test again only with theme plugins active. There will be an update released in the coming days (today or tomorrow hopefully). This will fix some issues which are happening in the current version (8.7.1) for some users. We are sorry for this inconvenience.
We can provide theme version 8.6 if needed, send us an email at contact@tagdiv.com if you should consider it. Also include a link to this topic in the email.
Thanks
Hi Simion… That didn’t seem to help. I have updated, all Plugins are up to date… and I’m also using WP Rocket to help with Caching… For some reason it just has a VERY SLOW load time on some aspects. We have a good host, In Motion Hosting, and all my other websites I host with inmotion load fast… Can you help please? http://www.D-Tronics.com
The new theme version (8.7.2) and tagDiv composer version 2.1 have received many speed improvements in the latest update. So there should be no problem in the matter, as long as you are using this version and the system status is set according to the recommendations.
You could try with all plugins deactivated, leave only theme plugins active. Then test to see if there is still a problem.
We could take a look, please send an email at contact@tagdiv.com and provide admin login, FTP access and cPanel access if possible. Make a backup of the website before. Mention what exactly we should test if the issue is specific to particular actions.
Help
Good afternoon.
Help to deal with the problem. Very hanging site.
I sent all logins and passwords to the mail
contact@tagdiv.com
