Theme issues images and more

Posted in: Newspaper
Post count: 2

Hi,

I’ve just installed the newspaper theme today. I’ve installed, activated, activated the plugins (inc. visual composer).

I’m starting to play around with it on the back end, and have installed the demo (with content) to help me out.

For some reason, all the images that are featured in posts are not appearing at all. All the images used in the demo are also not appearing on the website. They only appear when i open the ‘media’ tab.

Do you know why this may be? I even uploaded new images to see if it would appear on the website and it still doesn’t.

Also, when i start a new post, I can’t even type anything in the main post area to paste the main content of an article. Please see below screenshots.

When i first installed the theme. It did come up with some error:

The Easy Theme and Plugin Upgrades plugin was unable to handle requests for this upgrade. Unfortunately, this setup may be incompatible with the plugin.

I’ve uninstalled the theme twice and reinstalled and still coming up with the same errors.

All i want is to migrate all my content I currently have on to the new newspaper theme.



Post count: 23312

Hello Miguel_Ramirez1,

Please try to disable all the active plugins, except Visual Composer, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Another thing you can do is check if you have GD Library Installed. You can see it in your Cpanel. If not, contact your hosting provider. Also, please check your System Status to see if any parameters need to be adjusted: https://forum.tagdiv.com/system-status-parameters-guide/

Let us know if the problem is still there afterwards.

Hope this helps!

Thank you for the message

Post count: 2

Thank you for your reply.

All the issues are still occurring. I installed the latest newspaper update too.

Really not sure what to do. The GD library is already installed. Should i update the latest wordpress (4.4.1) or it’s not compatible with it yet? Will that fix it?

Post count: 22421

Hello,

The new version of WP is compatible with the new version of our theme: 6.6.4 but i do not think this will fix your issue. Please try your website with a default wp theme like twentysixteen. If the issue is still there we will know it is caused by WP and it will need to be reinstalled. Also please leave just the visual composer plugin active. Disable all other ones to rule out plugin conflicts.
Let us know how it goes and if the problem still persists then please send an email at contact@tagdiv.com and provide wp-admin so we can take a look. Also paste a link to this topic.

Thank you!

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