hello dear friends
after te update from version 11 to 12 , the mobile version dont working right , also the website does not working properly , remains of the version 11 blocking the theme.
how do i remove any traces of the old version so to start a fresh istallation?
thank you very much.
the main issue is that there remains of the old version wich blocking proper fucnctions of the version 12 , i like to know how do i remove the traces of the version 11 , so to make a fresh install.
thanks
the vesion 11
Hello @travelopia123!
You do not need to delete anything from version 11 in order to update to version 12.
Thank you!
the update is not proper installing .
? Plugin could not be activated because it triggered a fatal error.
Warning: require_once(/home/841767.cloudwaysapps.com/jbcqeewryw/public_html/wp-content/themes/Newspaper/includes/wp_booster/td_api.php): failed to open stream: No such file or directory in /home/841767.cloudwaysapps.com/jbcqeewryw/public_html/wp-content/plugins/td-multi-purpose/styles/tds_api.php on line 33
Hello @travelopia123!
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Our team will take a look and help you ASAP!
Thank you!
