Hello,
one of my sites is no longer working properly with mobile devices, while it keeps loading correctly with PCs.
The site is:
I tested it with my mobile device using android and with an iphone and it does not work correctly. Instead of the normal page that shows the articles of the different categories it shows the Visual Composer code.
I know it worked correctly about 10 days ago and after I noticed the problem I updated the theme and also the visual composer plugin but the problem continue.
Please provide support for this problem.
Thanks and regards
Gian L.
I have the same trouble with theme on Samsung Galaxy Note 1 and Lenovo tablet with my site dacha.today and demo.tagdiv.com/newsmag… The bug will be fixed?
Hello all,
Please keep in mind that our theme has fully tested with all of these mobile devices and seems to work as properly until now and we do not have any bad reports in this case, sorry! Please try to check the theme only with our tested browsers and not with the implicit browsers which come with your phone or tablet, like as Opera Mini or everything else. Here you will see our list of browsers tested -> http://screencast.com/t/B4iGeTUvE
Thanks for the message!
Hehe, but theme Newspaper http://demo.tagdiv.com/newspaper/ good work with Samsung Note 1 and Lenovo tablets and don’t have any bugs with mobile devices 🙂 trouble only with Newsmag 😉
Hello Agiro,
What version of Android do you use? As you know, this phone is too old and we cannot make any tests with this because we do not have something like this. You should to install the Chrome Browser for your phone and check the results.
Thanks for your understanding!
Hello,
perhaps it can help someone else but I found the problem with my specific web site that was not working properly.
I had “mobile theme” by jetpack active.
This was “overwriting” the newsmag theme on mobile devices and did not work with VC.
regards
Gian L.
Hello jollyroger,
Unfortunately, the ‘mobile theme’ has not been tested with our theme and we have no idea about the theme behavior with this module on Jetpack, sorry! You should remove this if you want to bring best results with our theme.
Thanks for your understanding!
