Theme Options are not saving

Hi,

Everything was working well, but now my theme options are not saving, loading icon remains loading continuously.

Thanks

If things “suddenly” stopped working, undo what you did to break it.

Or, try clearing cache – both server side and in your browser.

Try disabling any new plugins you activated.

Try different web browser to save settings.

Hello Chris,

Thank You for the answer, i tried these all, but still the same problem.

I have the same problem here : and the visual editor is also broken. I have tried in Chrome, Explorer and Maxthon

• This reply was modified 11 years by bsullivan.

Last gasp … is

(assuming you tried deactivating your other plugins first; some people having issues with YOAST latest edition and conflict with Visual Composer 4.5 on some servers; issue with those plugins not theme — see the support threads on wordpress.org for yoast, for more info)

1) increase default php memory for WordPress in your wp-config.php file to 256MB. I’ve found, oddly, that for some reason, on some setups, changing the amount of memory via theme panel and php.ini does *not* actually increase amount of memory WordPress will actually use … adding the setting ALSO in config file makes difference.

https://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

or

2) fully delete the js_composer folder, reinstall either the latest version from theme, or install version from prior theme version.

Thank You again chris s, but i tried both, increased the memory limit to 256M and deleted the visual composer folder and uploaded the fresh one, but it didn’t solve the issue.

I have fixed the visual editor problem by changing https setting in my browser (used javascript debug console to see which js couldn’t load), but options are still not saving in theme panel

• This reply was modified 11 years by bsullivan.

Hello folks.

I’m also having issues with trying to save theme settings. I’m using the latest version of both WordPress and Newsmag themes. I’ve disabled all plug-ins except for Wordfence, WPBakery Visual Composer,Ultimate Addons for Visual Composer, tagDiv Visual Composer Shim and tagDiv Speed Booster.

When in the theme settings page in the admin panel, I’m able to modify most of the settings without any issue. However, when I try to click on the Block predefined style section links to modify them, the ajax spinning icon just hangs and doesn’t pop open the menu. When I pull open the dev console in Chrome, I noticed this:

Uncaught SyntaxError: Unexpected token < admin.php:1

Things that I’ve tried:

Cleared both the server cache and the browser cache.

I’ve spoken with my host, HostGator and asked them to check the admin-ajax.php and confirm that it wasn’t being blocked, which they said it wasn’t. They also stated that the maximum memory limit is already set to 256, and cannot be changed by the end-user on a shared hosting account.

Reference: http://support.hostgator.com/articles/cpanel/php-settings-that-cannot-be-changed

memory_limit = 256M (MAXIMUM)

Per Chris’s link above, I also went into the wp-config.php file and added the following line of code:

/** Increased memory allotment to prevent Ajax Errors. https://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP */
define( 'WP_MAX_MEMORY_LIMIT', '256M' );

(The official WordPress.org article Chris showed said you had to add it in prior to settings.)

Please note, this has to be put before wp-settings.php inclusion.

You can see it in-line where I included it right after the absolute path section, and before the wp-settings.php section, here:

/** Absolute path to the WordPress directory. */
if ( !defined('ABSPATH') )
	define('ABSPATH', dirname(__FILE__) . '/');

/** Increased memory allotment to prevent Ajax Errors. https://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP */
define( 'WP_MAX_MEMORY_LIMIT', '256M' );

/** Sets up WordPress vars and included files. */
require_once(ABSPATH . 'wp-settings.php');

Perhaps this is related, but when I’m on the front end, and try to use the left and right arrows to scroll through content in the various section blocks, the ajax loading icon just spins, and the console spits out the following error:

SyntaxError: Unexpected token < madlymanly.com/:1

Any thoughts as to what is causing the syntax error message in the console? Thank you in advance for the help!

• This reply was modified 11 years by MrChill.
• This reply was modified 11 years by MrChill.

Note: I apologize if this was posted in the wrong section, as I have the Newsmag theme installed, not the Newspaper (where this forum thread was started). Sorry for any confusion this may have caused!

Lucian,

Thank you very much for all the reading material. I spent the better portion of today deleting all old databases, wordpress and other CMS system directories, etc. just to tighten down the security of my server. There was a lot of house cleaning that needed to be done.

Once I cleaned everything up, I re-installed WP and the theme, and the ajax issues just went away.

I’ve also installed some extra security plug-ins, check the directory permissions, added stronger passwords to the accounts and am finishing up some other security audits. Thanks once again!