Theme options won't update, just hangs – New install

Posted in: Newspaper
Post count: 30

I’ve installed this theme into a clean install of WP 3.9.2 for a new site and whenever I change anything with the in Theme Options panel it hangs – I just get the endless spinning cursor.

I suspect it may be related to the host, which is digitalpacific.com.au, as I created another brand new install on the same host to check and got the same result.

I’ve added all of the required plugins referenced by the theme but doesn’t help.

Also added the demo content which installed ok but didn’t fix the problem.

Where do I start fixing this issue?

Thanks

Post count: 9544

If youre using internet explorer, try chrome. That was my issue with spin of doom.

Post count: 30

Thanks. Already using Chrome on the Mac.

Post count: 6600

Hi,

This usually appears because the server security module blocks the access to admin-ajax.php file. Try to verify the console for error while saving the settings on the Theme Panel, usually it displays a 403 or 404 error.
Contact your server administrator and explain the situation, as it’s requested many times during the a save the file it’s treated as threat so it’s banned. You can report false positives to your server administrator to remove it from the banned list.

Thanks

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