theme panel

Posted in: Newspaper
Post count: 43

The theme panel is not saving after edit

Post count: 23312

Hi,

Check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ Clear all the caches, purge CDN files and check the results.

Thank you!

Post count: 43

Hello,

We have increased according to documentation, yet the theme panel is not saving.

It keeps rolling.

Post count: 23312

Hi,

Please take a screen to your system status and provide here. Also, make sure if you are using the latest version of the theme installed via FTP way, remove all fo untested plugins, clear all the caches, purge CDN files and check the results.

Thank you!

Post count: 43
Post count: 43

We are using wp rocket and we have wp_debug to false and the save setting cont. without saving.

https://www.kemifilani.com/wp-content/uploads/2019/04/newspaper4-1024×551.png

Post count: 23312

Hi,

Please remove the WP Rocket plugin together with all of the untested plugins, clear all the caches, purge CDN files and check the results.

Hope this helps and let us know how it goes!

Thank you!

Post count: 43

We have removed all plugins, purge cache but all remain the same.

we deleted the theme and reinstall, it remains the same.

Post count: 23312

Hi,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Provide there the CPanel access.

Thank you!

Post count: 43

We have sent the details but we are yet to get a response from your end.

Viewing 10 posts - 1 through 10 (of 10 total)
The forum ‘Newspaper’ is closed to new topics and replies.