Theme Panel Completely Unresponsive

Posted in: Newspaper
Post count: 4

Theme Panel Completely Unresponsive – can’t click on anything and no save buttons work. What is the issue?

Post count: 18283

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Post count: 4

Thank you; and, excuse me for being stupid…but with the tagdiv plugin installed, how do I access it to begin designing? I am logged into admin and on the home page and I have no tagdiv sidebar: yes the plugin is installed.
?

Post count: 18283

Hello !

The option for the tagDiv Composer should be right here when you are logged in as an admin: https://www.screencast.com/t/yAhZrsoUpamQ

Thank you !

Post count: 4

Thank you; it’s not. My theme and plugin are both installed and I do not have the Edit with TD Composer link…

Post count: 18283

Hello !

Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you !

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