Theme Panel don't save

Posted in: Newspaper
Post count: 3

Hi! i have some troubles with my theme panel, when i do some changes i couldn’t save them, the animated rectangle keeps loading. Here’s a screen capture…

Post count: 3

It also doesn’t Working On my iPad… it seems like it’s a Theme problem… SC 1 SC 2

Post count: 7909

Hi,

Not sure, it’s possible that this issue with saving settings appears because the server security module blocks the access to admin-ajax.php file or the file it’s not found. Try to verify if this happens when you save settings in other cases in theme panel and also verify the console for error while saving the settings on the Theme Panel, usually it displays a 403 or 404 error.
Contact your server administrator and explain the situation, as it’s requested many times during the a save the file it’s treated as threat so it’s banned. You can report false positives to your server administrator to remove it from the banned list.

You should also check the max_input_vars directive from you php.ini file and make sure that it’s set above 5000, you can check this in system status section within theme’s panel:https://forum.tagdiv.com/system-status-parameters-guide/

If the issue persist please send an email at contact@tagdiv.com and provide wp-admin access so we can take a look. Also paste a link to this topic so we can identify you.

Thanks!

Post count: 3

Ok, thanks! im gonna send an e-mail because im still having troubles.

Post count: 11

Also having identical issue

Post count: 23312

Hello dstewart171,

I have replied via email. The Theme panel Saving seems to work.

Thanks.

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