theme panel error 404

Posted in: Newspaper
Post count: 31
signals
#518681
Oct 11, 2024 at 4:09 pm

Hello,
I am getting a 404 when I try to access the theme panel. I have tried reverting to a previous version, making sure all theme plugins are up to date but still getting a 404.
Any suggestions?

newspaper 12.6.8

  • This topic was modified 1 year by signals. Reason: including more detail
Post count: 31
signals
#518705
Oct 13, 2024 at 1:32 am

any help on this? reinstalled theme clean, still getting a 404 when clicking on the “theme panel”

my error log shows

[12-Oct-2024 22:23:47 UTC] PHP Fatal error: Uncaught Error: Class “td_util” not found in /../../wp-content/plugins/td-cloud-library/td-cloud-library.php:169

Post count: 31
signals
#518732
Oct 13, 2024 at 7:53 pm

To come full circle. The problem was created initially from a database permissions issue/ hosting side. Permissions were corrected but the problem would not go away. The answer was to clear browser side cache /facepalm

Post count: 27744
Anamaria
#518755
Oct 14, 2024 at 8:39 am

Hello,

Please let me know what version of the PHP you have, as well as the WordPress.

Thank you!

Post count: 31
signals
#518858
Oct 14, 2024 at 6:17 pm

I am using PHP 8.1 on Newspaper 6.62

Post count: 31
signals
#518860
Oct 14, 2024 at 6:49 pm

sorry. I meant PHP 8.1 with wordpress 6.62, newspaper 12.6.8

Post count: 27744
Anamaria
#518904
Oct 15, 2024 at 11:52 am

Hi,

You should check the errors from the console (CTRL + right-click -> Inspect -> Console) while is loading, so you can see which errors are you encounter there.
We can take a look, so please email us at contact@tagdiv.com and provide the wp-admin and cPanel access.

Thank you!

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