Hello there,
I ‘ve installed the theme- Newspaper version 10.2, and I am having some issues with theme panel. I am unable to make any changes or save settings. The Square spinning in a loop infinite and won’t updates the settings configuration. I’ve checked the systems status and php.ini configuration seems ok, also I disable all plugins and active one by one, however the issue persists.
Any help I would be appreciated.
Thanks,
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
I’m also having this issue.
Hello !
This may be a plugin conflict. You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again. If this doesn’t work Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
Same problem. I’ve emailed you.
