I noticed in the last few days that I can no longer save changes to the theme panel. I am left with the fixed upload icon and the only way out is to exit the page from the template options area.
has it happened to someone?
the theme is updated to the latest version.
site is: urloweb.com
Hello,
Usually this situation appears when the theme is blocked by something, normally this is displayed in the browser console. Most of the time it is a security module from the host.
If you want we can check it for you, just let me know!
Thank you!
hello, thanks for the answer but I didn’t understand. you say it could be a plugin that conflicts with the theme?
or just a host setting?
how does your support work? let me know, thanks
Hi,
There can be some plugins that are in conflict with the theme and is blocking it, for example security, maintenance plugins.
Also, in other situations there can be server restrictions.
If you want we can check this problem and let you know exact the situation, for this please contact us via email at contact@tagdiv.com and please provide temporary wp-admin access. We’ll check the problem and let you know from where is coming and hot it can be resolved.
Thank you!
