Theme Panel – Save setting not working

Posted in: Newspaper
Post count: 2
Abhi4086
#22287
Sep 23, 2014 at 3:26 pm

I have recently purchased Newspaper theme. I am trying to make changes through Theme Panel but after doing the changes whenever i try to do save settings, it just keeps on loading and no changes are reflected in the website. Can anybody confirm what could be the reason?

Post count: 6600
Lucian
#22352
Sep 24, 2014 at 12:06 pm

Hi,

This usually appears because the server security module blocks the access to admin-ajax.php file. Try to verify the console for error while saving the settings on the Theme Panel, usually it displays a 403 or 404 error.
Contact your server administrator and explain the situation, as it’s requested many times during the a save the file it’s treated as threat so it’s banned. You can report false positives to your server administrator to remove it from the banned list.

Thanks

Post count: 2
Abhi4086
#22501
Sep 25, 2014 at 2:24 pm

Hi Lucian,

Thanks for replying back. I spoke to administrator and they confirmed that this may be happening because of the BPS security, so they added the bypass script code
RewriteCond %{REQUEST_URI} (admin-ajax\.php) [NC]
RewriteRule . – [S=2]

But still, the issue didn’t got solved. So, i have deactivated the BPS security, still issue remained the same. Do you know any other workaround which i can do or do i need to completely remove the WordPress from the site and then try everything from starting?

Thanks for helping.

Post count: 6600
Lucian
#22534
Sep 25, 2014 at 5:24 pm

Hi,

Please send an e-mail to contact@tagdiv.com and provide your wp-admin user and pass so we can check this, also send an URL to this topic or specify your issue in detail.

Thanks

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