Theme panel settings can't be saved

Posted in: Newspaper
Post count: 2
nrenre62
#323122
Dec 3, 2019 at 5:16 am

I can’t save any changes, it’s for minutes shows me icone of loading the changes and nothing happens

Post count: 35449
Calin
#323250
Dec 3, 2019 at 2:08 pm

Hi,

Make sure that is not a firewall security from host or some Wordfence.
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Post count: 2
nrenre62
#323510
Dec 5, 2019 at 1:29 am

It’s still doesn’t work, i downloaded the new version and i have problem with it to save the theme settings, it doesn’t matter if plugings are off or on

Post count: 35449
Calin
#323628
Dec 5, 2019 at 4:07 pm

Hi,

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Viewing 4 posts - 1 through 4 (of 4 total)
The forum ‘Newspaper’ is closed to new topics and replies.