Hi there, my website is tvblackbox.com.au
I’m experiencing issues with some or all of my theme panel settings disappearing. Approx once per week the template for my single post page changes from my designed template to a ‘standard default’ one.
Today I woke up and discovered all of my template settings across the website had returned to the default option. All of the image thumbnails had returned to the default meaning some of the ones I require were off while others I don’t use were back on. The custom css code and font settings I had added to the theme panel had also disappeared.
Is this a cache issue? My site is hosted on Cloudways which has a Varnish cache on the server. I’m also using WP Rocket and Cloudflare.
Any help would be appreciated.
Hello !
Indeed this is a strange issue. It might be cache, Please contact your host and let them know about your issue, if they offer any caching plugin, our recommendation would be for they to turn it off and let you use your own. Also make sure that your website has security and nobody else can access it in order to create damages.
I hope this was helpful!
Thank you!
