I bought the Newspaper theme and also the Newsmag theme. since then, i have been unable to save any changes i make from the theme panel. it takes forever to load. this i thought was an error from the newspaper theme then after i just paid for the newsmag theme, i realized it had the same issue the previous one had. Pls help, how do i fix this.
Hi,
We are sorry for the inconvenience! This usually appears because the server security module blocks the access to admin-ajax.php file. Try to verify the console for error while saving the settings on the Theme Panel, usually it displays a 403 or 404 error.
Contact your server administrator and explain the situation, as it’s requested many times during the a save the file it’s treated as threat so it’s banned. You can report false positives to your server administrator to remove it from the banned list.
You can also try this:
* http://screencast.com/t/MVBAYGfgepr
* http://screencast.com/t/yFJ0LFAvK
Also make sure you updated the theme to the latest version as we have adjusted this to make fewer requests so it might not happen again.
Please let me know!
Thanks
