Hello, I’ve read the support threads but I wanted to make my own.
I’ve used this theme on several different sites and this is the first site I’ve ever encountered the theme panel not saving. And I’ve used the same hosting company before.
I installed the theme demo of newsmag but without the content, so the design only. Then I am using WPBakery Page Builder. I use the wpbakery page builder on this theme and have never had issues before.
It says there’s a yellow icon and the memory limit is 40 and it suggests 256.
Already deactivated plugins and did suggestion with wordfence, both deactivating it completely and setting it on learning mode.
My questions are:
Is the memory limit the issue? And I need to increase the memory to 256?
If I call the hosting company, what specifically do I ask them to change in regards to this issue?
Thank you.
Hi,
It could be a low wp-memory issue, but it could also be something else perhaps. I suggest increasing the wp-memory, it can be done like this in the wp-config file
– https://forum.tagdiv.com/newsmag-requirements-for-newsmag/
It will require using a file manager, like the one from cPanel, or FTP.
If that does not solve the problem, I suggest sending us an email at contact@tagdiv.com and there please provide a link to the respective website, admin login, also access to cPanel or similar. We will take a look.
Thank you!
