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Home Newspaper Theme Stuck | Cannot Change Favicon, Header Logo & Mobile Theme Not...

Theme Stuck | Cannot Change Favicon, Header Logo & Mobile Theme Not Working

Posted in: Newspaper
Post count: 26
Andreas
#308814
Aug 13, 2019 at 12:46 pm

Hi,

I’m having some issues with my newspaper website after trying to update my website logo and favicon.

After I updated my header and footer logo and favicon, I noticed that the favicon and header logo is not updated properly.

More specifically, for the desktop version of my website the favicon is not updating while the header and footer logo updated fine.

Favicon Issue

For the mobile version of my website, using the Mobile Theme, both the favicon and header logo are not updating.

Mobile Theme Favicon Issue

Mobile Theme Issue 1

When I inspect the HTML elements both on desktop and mobile I notice that they both point to the old assets.

Also, after doing a lot of troubleshooting and testing myself the Mobile Theme now is not working properly

Mobile Theme Issue 2

So I tried everything from my hand but can’t seem to find what is the issue. See below a list of things I tried and specs of my website.

  • cleared cache on WP Super Cache & CLoudflare
  • optimized/cleaned sql db
  • clear browser cache and cookies
  • cleared web server cache
  • updated to latest newspaper theme version 9.8
  • disabled Cloudflare
  • disabled cache plugin
  • disabled all plugins
  • updated my server to PHP7.1
  • Complied to all configs in system status – all green

My website is https://ourcodepeople.com

I don’t seem to find what is the issue. Something is stuck. My mind goes to some cache not invalidating or something but I cleared all cache memories I could.

The problem still persists and I cannot update the favicon and header logo while the Mobile Theme is not working properly.

Looking forward to your kind advice on the issue.

Regards,
Andreas

  • This topic was modified 6 years by Andreas.
Post count: 18283
Vlad S
#308816
Aug 13, 2019 at 12:50 pm

Hello !

Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you !

Post count: 26
Andreas
#308817
Aug 13, 2019 at 12:51 pm

ok thanks

Viewing 3 posts - 1 through 3 (of 3 total)
The forum ‘Newspaper’ is closed to new topics and replies.
Andreas
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