Hi,
We are facing a problem where after upgrading the theme package from 7.4 to 7.7, a lot many things on our website breaks.
We have upgraded the version from 7.4 to 7.7 by simply downloading and copying the theme package. In the process we have renamed the old theme folder and created the new theme folder with same name. We haven’t done any change in the database. After the upgrade we are facing following problems.
1. The various style settings which we had through your admin panel inside the WordPress admin are not getting applied.
2. When we use version 7.7 as the theme then for some reasons images are not appearing. Again there is no change in the admin or database settings and in the inspect element inside browser I can see that all URLs are correct.
Could you please let us know if there is a problem with version 7.7 of your theme?
Please let us know what additional information you would need from us to look in to this.
Thank you.
John.
Hello thekiwigolfer,
Please keep in mind that the latest version of the theme is fully tested and compatible. Please make sure that you have right made your theme install via FTP way because this is the surest method in this regard. For more information about this way, please consult here -> https://forum.tagdiv.com/install-via-ftp/
Thanks for your understanding!
