Hello,
I have a big problem. I created a website for a client.
Everything worked fine but now and then, the Themepanel Options are getting resetted.
Also, the Import & Export function is not working. It always says “Import successful” but it doesn’t get saved!
Is this problem known? Why did you guys use a serializing system. Saving the data in the database in a normal and common form, would avoid such problems and potentially could even speed-up the theme in some places.
Cheers,
Dom
Hello Dom,
This is not a known problem with our theme. Please make sure your system status parameters are set properly. You can check here: http://screencast.com/t/Ka9cF6ty and then you can use this guide to see how you can increase these values: https://forum.tagdiv.com/system-status-parameters-guide/
I hope this helps.
Thank you!
